Bus Service AgreementJAG Composite PL

Terms & Condition
By submitting student registration form you accept to the Terms & Condition of the bus service providers.

J1. Please note that parents are NOT permitted to ride on the school bus.
J2. Students residing on roads with dead-end or narrow lanes must walk to the pick-up points designated by the bus company.
J3. The seating arrangement will be done by the bus driver, as regulated by LTA.
J4. Parents shall be liable for any damage done to the bus through the action(s) of their child.
J5. The transport office reserves the right to change the routing, pickup/drop off time, its bus and bus drivers as and when it deems fit.
J6. The transport office reserves the right to make any changes to the Rules and Regulations as and when it deems fit. The school bus service reserves the right not to permit any person onto our bus at its own discretion.
J7. Based on the rate you are paying the bus company you can utilize the bus seating accordingly. For instance if you are registered for a 5day 2way you can surely utilise the seats on every day 5days into school and 5days back home. Nevertheless this has to be predefined during the bus service registration process. Changes will not be allowed unless if you are moving to a new residential address and/or the change is for the next 12weeks of schooling days. ‎
J8. The bus service rate card is a guide for you to ascertain the charges for your required trip. Parents have to decide from the start the exact days and times for the term. As much as we would love to accommodate to any ad hoc changes, it is not feasible to do so. Reasons being children dropped off after your child are affected. I'm sure you will not like your child coming home at staggered timings. For instance one day being dropped off 20mins pass school dismiss and another day 40mins pass school dismissal. Similarly it's not fair for other parents to be in the situation. Moreover if more than one parent is requesting for an ad hoc arrangement we will not be able to allocate seating in the bus. When this happens suddenly you will end up not having a space for your child to be on the bus back home. There will be a very high risk of communication breakdown and drivers will be forced to rush due to pressure from anxious parents.

Important rules for pickup in the morning

J9. From January 2016 school bus has an additional dismissal service option at 4pm apart from the standard 3pm dismissal bus.

• J9a Every one currently on the bus service paying for 2 way service have an option to select which drop off timings they would like either combinations
  1. Am pick up plus 3pm or 4pm drop off predetermined for the whole term.
  2. Any child not taking the bus in the AM but would only like to utilise the back home service 3pm or 4pm predetermined for the whole term will also be charged based on 2way rates.
• J9b ) All booking for service selections have to be completed 4weeks before start of the new term. All new enrolments will be assessed on a case by case basis for immediate service availability.
• J9c ) Any changes to predefined service arrangements has to be notified 2 weeks in advance and will be done subject to availability and accessed on a case by case basis. An administration charge of $20 will be charged prior to processing any such changes.
• J9d ) Any last minute changes to predefined service arrangements will be done subject to availability and accessed on a case by case basis. . An administration charge of $50 will be charged prior to processing any such last minute changes.

J10. Students must be at the pickup point before the stipulated pickup time as informed by the bus driver.
J11. If the school bus is late for more than 10minutes and the parents are not able to contact the bus driver nor its representatives, parents should make alternative arrangements to send the child to school immediately. Parents may claim taxi fare from the Bus Contractor by submitting a written claim or taxi receipt. Claims will be reimbursed for any no show due to bus contractors errors.

Important rules for dismissal in the afternoon

J12. Student’s parents / guardian must be at drop off point before the stipulated drop off time as informed by the bus driver.
J13. If your child is not taking the school bus home, please ensure the school is duly informed.

Important bus rules

J14. Pupils are to be seated when the bus is moving. Standing or running in the bus is not allowed.
J15. Speak softly so that the driver can concentrate on bus driving.
J16. Show respect towards one another. Fighting, bullying or the use of vulgar language by pupils will be reported to the school for disciplinary action to be taken. Serious offenders will be suspended from talking the school bus.
J17. Keep the bus litter – free.
J18. Take care of the bus property. Pupils are liable to pay if bus property is vandalized or damaged.
J17. Children who are behaving in a manner that is unsafe to themselves or to other students in the bus will not be permitted to continue on the bus service.
J18. Children whom are not received on time at drop off location repeatedly will be removed from bus service.

Modes of payments

Payments Terms & Conditions The bus payment for one (1) academic school year, 4 semester, is spread over 12 months. It does not include additional enrichments / remedial lessons being arranged at other timings. Withdrawal/Termination notice must be given one (1) month in advance in writing for monthly payments only. Withdrawal/Termination notice for per term mode of payments will only be entertained for students whom do not require the bus service at all in the future and for students whom are no longer pursuing their education in the school. We prefer bus fee to be paid online via credit card otherwise cheque. We will not be responsible for any mishandling or loss of cash. If you encounter problems paying via credit card, please make cheque payable to JAG COMPOSITE PTE LTD 7 days from date of invoice.

Refunds

A pro-rated refund will only be given for students whom do not require the bus service at all in the future and for students whom are no longer pursuing their education in the school.